Inflection points require changes. Focus pays. We help you address the right pain points quickly and at lower cognitive load ... so you can keep your momentum when it counts most.
Is it safe?
I once asked a team to ship something they were ashamed of.
Rough code.
Unmaintainable.
Zero error handling.
They looked at me like I’d lost my mind.
The thing is, every person has a default delivery mode.
Some sprint.
Some play it safe.
Some squeeze the budget.
If you want them to work outside that default, you have to give them three things:
Clarity - why this piece of work sits here on the iron triangle.
Safety - knowing the compromises are deliberate, recognised, and, if worth iI, paid back.
Honour - the right to be proud of work that looks wrong, because it’s right for now.
And that safety isn’t just inside the team.
All stakeholders outside the team needs to know what they’re getting: the speed, the quality, the cost.
No surprises.
No one made to look foolish for backing it.
Without that?
They’ll stick to their default.
Every time.
Teach it.
Fix it.
Relentlessly explain why.
Even codify it in your design notes, so an engineer can point and say:
> “This mess? This was the plan.”
When that happens
You stop getting “default mode” delivery.
You start getting exactly what you asked for.
Fixing IT delivery friction for CFOs and tech leaders. Restoring trust, protecting revenue, and getting stalled delivery back on track.
2 months ago
In my (humble) opinion Mike, the danger is when no one agrees it’s a compromise.
Shared intent turns “good enough for now” into a strategic decision instead of a hidden risk
Helping SaaS vendors close enterprise deals and enterprises connect their critical systems | Founder @ Intervia
2 months ago
I never thought about it like this before, but yes, everyone has their default delivery mode (whether it's coding or not I guess).
I've managed people who fret over the proper use of grammar in code comments, to people that believe that it's ok to add error handling when and only when QA has crashed the software.
Clarity and being able to explain "why we're doing this and what it means" was essential to aligning these different approaches.
Great reminder that done does not mean perfect and shifting delivery defaults takes more than pressure. It is the clear intent, space and trust that makes it possible.