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Mike Rogers
Inflection points require changes.  Focus pays. We help you address the right pain points quickly and at lower cognitive load ... so you can keep your momentum when it counts most.
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January 23, 2026
If you’ve ever had to build or evaluate a roadmap that wasn’t feature-led, I’d really like your take. I’ve been in a few conversations recently where people are struggling to justify work that doesn’t ship a feature. Reliability, security, tech debt paydown, developer experience - the value is obvious right up to the moment where the same effort could tangible impact the bottom line with a new capability. I’ve learnt a few things the hard way about making these cases land, and I’m planning to share some of that over the next few weeks. But before I do, I’d rather listen. Cheat codes? Value calculations? Exchange rates? Explicit capacity reservation? What have you seen that actually changed the conversation and led to better decisions?
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28 Likes
January 23, 2026
Discussion about this post
Profile picture of Mark Batty
Mark Batty
I help SaaS leaders cut churn, grow NRR & GRR, & deliver predictably | Tech strategy for sustainable commercial growth | Fractional CTO/CPTO for B2B SaaS (£1m–£5m ARR)
8 days ago
Interesting post Mike Rogers. When I first talk to clients, I find it helps when you first map tech effort directly to commercial metrics instead of just engineering, so for me primarily in SaaS it’s things like churn, NRR, GRR, delivery predictability, etc. I normally start with metrics like those then link them to customer outcomes like time to value, reliability, etc. then quantify how those impact the commercial metrics. You can then structure the roadmap around values/outcomes that are linked to commercial metrics instead of features. Hard to summarise in a short comment, but does that make sense/help?
Profile picture of Francis Van Alphen
Francis Van Alphen
Technology, Product and Operations Leader | Board Advisor | NED | Investor | Strategic Direction Setting | Agile Coach | Open Banking | Open Finance | FinTech | Digital Transformation | M&A | Product Innovator
10 days ago
For me it's all about using meaningful language to tell the right story. Nobody likes tech debt, rebrand it! If it's security you're trying to deliver but it never gets prioritised, map all the security packages into 3 categories and call them: 1. Bare bones security package 1 2. Essential protection package 2 3. Secure our data package 3 The next time you're in the conversation about priorities use the language to your advantage. If you don't do security packages we are vulnerable! Do the same with all categories that you are struggling to move forward. It's up to you to advise and influence. The customer will always choose features unless they are appropriately influenced. I normally package tech debt as "performance or efficiency enhancements". Make a mini business case for each package - this package will save 1 engineering hour a week (52h per year, etc).
Profile picture of Stuart du Casse
Stuart du Casse
3×3 Diagnostic Creator || Playwright Test Automation Consultant || Computers demand specifics: how many are verified?
11 days ago
For me it always comes back to clarity. If the value of the work can’t be explained plainly enough for people to reason about the trade-off, it’s not ready to drive a decision yet. Curious how you’ve seen teams get past that point.